Shipping policy

Last Updated: [9/10/2026]

Thank you for visiting and shopping at Upgraded Us. The following terms and conditions constitute our Shipping Policy.

1. Order Processing Time

All orders are usually processed within 1-5 business days.

Business Days: Processing and shipping take place Monday through Friday, excluding federal holidays.
Peak Seasons: During periods of high order volume, processing times may be extended. If there is a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times are estimates provided by carriers and are not guaranteed.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order contains your tracking number(s).

4. Domestic Shipping

Domestic Only We currently only ship within the United States. We do not offer international shipping at this time.

Customs, Duties, and Taxes

Upgraded Us is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Our Shipping Availability is determined by our Shipping Partners.

5. Damages & Lost Packages

Damaged Items: If you received your order damaged, please contact us within 7 days of delivery. Save all packaging materials and damaged goods before filing a claim. Please be prepared to send pictures of the damaged item.
Lost or Stolen Packages: Upgraded Us is not liable for packages confirmed as delivered by the carrier. If your tracking states delivery but you haven't received it, please check with neighbors and contact the carrier directly.